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PostPosted: Tue Dec 10, 2019 5:08 pm 
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Joined: Sun Dec 01, 2019 5:57 pm
Posts: 4
Hey! I'm fairly new to all this so bear with me. I'm playing on the Nasomi server and I've been playing a good bit recently. However, sometimes when I log in, it'll download all the data for the world but when the screen changes to the actual game play, everything is grey and unloaded. I can move and stuff but the world just isn't there. No creatures, no landscape, nothing. Whats causing this? I've uninstalled/reinstalled my files and restarted my computer and even changed servers before Nasomi. I just don't understand what's causing this or if I can fix it. I have a screen shot uploaded.

Any ideas?


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PostPosted: Tue Dec 10, 2019 5:49 pm 
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Joined: Tue Apr 17, 2018 8:38 pm
Posts: 143
meow777 wrote:
Hey! I'm fairly new to all this so bear with me. I'm playing on the Nasomi server and I've been playing a good bit recently. However, sometimes when I log in, it'll download all the data for the world but when the screen changes to the actual game play, everything is grey and unloaded. I can move and stuff but the world just isn't there. No creatures, no landscape, nothing. Whats causing this? I've uninstalled/reinstalled my files and restarted my computer and even changed servers before Nasomi. I just don't understand what's causing this or if I can fix it. I have a screen shot uploaded.

Any ideas?


Looks like there's something wrong with your install possibly. Try re-installing.

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PostPosted: Tue Dec 10, 2019 6:49 pm 
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Joined: Sun Dec 01, 2019 5:57 pm
Posts: 4
Yeah I've done that already. If it was a problem with the install, I would think it'd happen every time.


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PostPosted: Tue Dec 10, 2019 6:58 pm 
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Joined: Mon Oct 08, 2018 7:27 am
Posts: 212
looks like you're just under the world. i would use the unstuck function on the website and see if that doesn't fix it.


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PostPosted: Wed Dec 11, 2019 12:14 am 
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Hamster wrote:
looks like you're just under the world. i would use the unstuck function on the website and see if that doesn't fix it.

whats the unstuck function?


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PostPosted: Wed Dec 11, 2019 5:33 am 
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Joined: Mon Oct 08, 2018 7:27 am
Posts: 212
On the account page, under the maintenance tab, there's unstuck. log out, then click unstuck and it'll put you back a zone.


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PostPosted: Thu Dec 12, 2019 1:26 pm 
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Joined: Sun Dec 01, 2019 5:57 pm
Posts: 4
Hamster wrote:
On the account page, under the maintenance tab, there's unstuck. log out, then click unstuck and it'll put you back a zone.

OH okay thank you so much!! That worked. I didn't even know that existed. I can play again :)


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