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PostPosted: Wed Jan 06, 2021 12:38 am 
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Joined: Tue Jan 05, 2021 10:10 pm
Posts: 4
Hello everyone!

Me and my wife both freshly installed the game today, wishing to explore the world of FF11 for the first time, but sadly, we're both encountering the same problem. as soon as we're loading up the game, we're welcomed with this error :

https://i.postimg.cc/rwrfHxYR/Screenshot-3.png
https://i.postimg.cc/CxTGztmd/Screenshot-4.png

Some posts was talking about it being an error regarding character's names been taken, but we aren't even there yet so I'm a bit confused as to why this is happening. If more infos are required, i'd be pleased to oblige, until then, i'll be waiting for any ideas :)

Shall


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PostPosted: Wed Jan 06, 2021 1:30 am 
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Joined: Tue Jan 05, 2021 10:00 pm
Posts: 1
I'm also experiencing this same issue. First time downloading FFXI, wanted to try it out, and the error seems to related to character names even though I haven't even created a character yet.


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PostPosted: Thu Jan 07, 2021 1:44 am 
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Joined: Wed Jan 06, 2021 11:36 pm
Posts: 2
same here sadly, ive tried everything i can think of


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PostPosted: Thu Jan 07, 2021 2:02 am 
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Joined: Wed Feb 24, 2016 4:44 pm
Posts: 322
The issue is being looked into. when it is resolved you will be notified.


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PostPosted: Thu Jan 07, 2021 4:17 am 
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Joined: Tue Jan 05, 2021 10:10 pm
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Thank you for answering,

We will all patiently await your response :)


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PostPosted: Thu Jan 07, 2021 4:53 pm 
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Joined: Wed Jan 06, 2021 11:36 pm
Posts: 2
has anyone found anything new on this situation, maybe square did something thats causing this?


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PostPosted: Thu Jan 07, 2021 6:46 pm 
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Joined: Tue Jan 05, 2021 10:10 pm
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I highly doubt it given i could correctly connect to some other server. Let's just wait and see if they can resolve this, i really want to play in here and not there lol


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PostPosted: Thu Jan 07, 2021 10:08 pm 
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Joined: Wed Feb 24, 2016 4:44 pm
Posts: 322
Please stop in naschat at your leisure and send a private message to Nasomi. Please try and leave the chat open to receive further instructions. I will be replying as quickly as possible.


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PostPosted: Thu Jan 07, 2021 10:22 pm 
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Joined: Tue Jan 05, 2021 10:10 pm
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Will do once im home from work


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PostPosted: Fri Jan 08, 2021 2:42 pm 
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Joined: Tue Jan 05, 2021 7:19 pm
Posts: 1
hi hi,

im getting the same error when i try to log in to the game, and ends with the following error;



Error Code: FFXI3113
Protocol Time out Error


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