Hello everyone. Was hoping for a bit of guidance.

I am doing the RDM AF Hat quest. I have been to Fei'Yin and killed Miser Murphy and traded the antique coin. Went to Sandoria and talked to the 2 npcs. Ran to Garliage Citadel and killed nm. I traded Nail Puller to oaken box and got a cs. When i go to Sandoria, I do not get a cutscene no matter what entrance i come through.

Note: It does not take the nail puller form my inventory after trading and watching the cutscene. I can trade it over and over again and watch cutscene and not get the hat from sandoria.

Please Assist.