Nasomi Community FFXI Server
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Main, alt and mule accounts no longer listed under website account
https://na.nasomi.com/forum/viewtopic.php?f=7&t=5312
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Author:  Bastokan [ Sat Jun 02, 2018 6:43 pm ]
Post subject:  Main, alt and mule accounts no longer listed under website account

Hello,

I've been having this issue:

Image

All i can think that went wrong is that i changed forum email login, but i got verification email and confirmed that link, i can log into both forum and account on website.

I tried the "Bind legacy account" option, but it just tells me that "game account was already bound to another account".

I asked other LS members and 1 replied that he has no such issue.

Any help appreciated,

Thanks.

Author:  Nabutso [ Sat Jun 02, 2018 6:45 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

So let me confirm: you changed the email that your forum account was linked to, and now your game accounts aren't listed, correct?

Author:  Bastokan [ Sat Jun 02, 2018 6:46 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

That's correct.

Author:  Nabutso [ Sat Jun 02, 2018 6:48 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

I linked this to the big guy because it's important. Expect it to be fixed at some point, no eta though. In the mean time, you -could- probably change the email back to the original and have your characters listed again. But, you probably changed the email for a reason.

Author:  Bastokan [ Sat Jun 02, 2018 6:52 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

Thanks,

Is changing the email back safe? I don't want to complicate things further, i know he has a lot of stuff on his agenda; if not i can just wait for a fix, i don't have any race changes planned or anything.

Author:  Nabutso [ Sat Jun 02, 2018 8:12 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

It should be. My guess is that when you log in it searches for the email it was bound to at the time of binding. Since you changed the email, there are no matches. If you change it back, it should match.

You could wait for nas to fix it, too.

Author:  Siberiansnip [ Sun Dec 09, 2018 10:27 am ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

This is the only post i found with the same issue that just happened to me. Changed my email and cant see my characters on the website. I can still long in and play. Any fix for this?

Author:  Nabutso [ Sun Dec 09, 2018 4:40 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

Change the email back, til it's fixed

Author:  Lamborghini86 [ Thu May 16, 2019 1:34 am ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

This just happened to me as well -- is it possible to get it fixed without changing it back to the previous email?

Author:  ffximax87 [ Sat Dec 28, 2019 5:33 pm ]
Post subject:  Re: Main, alt and mule accounts no longer listed under website account

I have the same problem after a email change, can my characters be updated to my new email please? I already deleted my previous email, thanks.

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