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PostPosted: Thu Jul 19, 2018 3:04 am 
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Joined: Wed May 10, 2017 8:26 pm
Posts: 3780
This is a guide written for returning players who have misplaced, or think they have misplaced their account information.

First, we need to discuss the changes to the account system:
1. Everyone needs a forum account now. If you don't have one, register one here: ucp.php?mode=register
Not sure if you ever made one or not? Check your email for a confirmation email titled Welcome to "Nasomi Community FFXI Server" from the email address [email protected]. This email will contain your forum username, incase you lost it. If you know your forum account name, but not your forum account password, you can recover your password here: ucp.php?mode=sendpassword

For security purposes, even though you should only have one forum account, you are permitted to create a 2nd if you cannot recover your original forum account. It is important to be able to access and log into your forum account. All players should only make use of only one forum account.

2. Game accounts must be bound to forum accounts in order to log into the game.
To bind your legacy game account to your forum account, log in to the account system: https://na.nasomi.com/account/login.php and select "bind legacy account". Take note of your 3 available game slots: Main and Alt are fully functional, but mules are limited to level 10 and should remain in cities only. Be careful to link the proper game accounts to the proper slots! If you only have one game account you played on in the past, just bind it to your main account. To bind, you will need your game account username and password.

Once your game account is bound to your forum account, you will be able to log in like normal in the nasomi launcher. Binding also allows you to view your game accounts, and reset their passwords if you leave and return again in the future.

However, there is still a windows bug that can cause issues with logging in. If you're unable to properly enter your password because windows is adding extra letters to your password field, you can workaround that by following the steps here: http://nasomi.com/wiki/index.php?title= ... characters

Many players who do not have experience with the above system will mistakenly believe that they've forgotten their account information when returning to the game. Only if you are truly unable to bind your game accounts to your forum account should you request for nasomi to recover your information (this can be done by clicking the "naschat" link at the top of the page and asking how to contact nasomi from there). Please take note that nas can take some time to help recover your information, and you may be better off starting a new character if you don't recall being far into your character's progression.

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting


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