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Legacy player having trouble logging in? Check here
https://na.nasomi.com/forum/viewtopic.php?f=7&t=5997
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Author:  lambda_delta [ Mon Sep 03, 2018 9:07 pm ]
Post subject:  Re: Legacy player having trouble logging in? Check here

Yep, that did it. Took 1 character off the username (left the password alone) and it let me bind it. Seems like the issue was my username was too long to bind the legacy account :)

Author:  Nabutso [ Mon Sep 03, 2018 9:11 pm ]
Post subject:  Re: Legacy player having trouble logging in? Check here

How long was the username when it worked? I can add that as a restriction on this post.

Author:  lambda_delta [ Tue Sep 04, 2018 2:15 am ]
Post subject:  Re: Legacy player having trouble logging in? Check here

16 total characters for the username

Author:  sabinfigaro [ Wed Sep 05, 2018 10:13 pm ]
Post subject:  Re: Legacy player having trouble logging in? Check here

Will confirm this. My account is old enough it HAD more but got truncated by one of Nas' update a few years back. Hence if anyone knows where my char name is from will see its a letter short now.

Author:  seánchan [ Wed Nov 21, 2018 10:33 am ]
Post subject:  Re: Legacy player having trouble logging in? Check here

Thanks for this. Account binding successful. I've been banging my head all day wondering why boot.exe would just hang when trying to log in, even after a fresh install (it's been several months since I last played). I planned on asking in NasChat later but I randomly found a link to this thread when looking at your gaming setup in the 'Battlestations' thread. ;)

Author:  Yukina [ Tue Nov 27, 2018 11:20 pm ]
Post subject:  Re: Legacy player having trouble logging in? Check here

I just bound a legacy account to my main slot only, and when login, I can access 3 characters (1 main and 2 mule chars) that I made over a year ago. Is this normal?

Author:  Nabutso [ Wed Nov 28, 2018 12:06 am ]
Post subject:  Re: Legacy player having trouble logging in? Check here

yes because having 1 character per game account was not programatically enforced back then. But, you should delete the extra characters. Only delete 1 per game launch.

Author:  hawtmithra [ Sun Jun 16, 2019 4:46 am ]
Post subject:  Re: Legacy player having trouble logging in? Check here

I believe this may be the cause of my inability to fully log in (error code-3101?), as I recently came back from a little over a years' hiatus (personal home life issues) to find myself unable to log in with what I knew to be the correct login information. However, for whatever reason, I assumed my old account had been purged due to inactivity, so when I created the forum account, I didn't realize I could link my legacy account until I had already created a new profile. I read through the steps of PMing Nasomi to have the incorrect account deleted...however, I am being told that I'm too new to the forums to initiate a PM? What are now the steps for workaround?

Author:  swk [ Sun Jun 16, 2019 2:11 pm ]
Post subject:  Re: Legacy player having trouble logging in? Check here

https://na.nasomi.com/chat/ this is where you pm nasomi all issue are handled on first come first served basis.

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