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Login Troubles https://na.nasomi.com/forum/viewtopic.php?f=7&t=8837 |
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Author: | Megladonis [ Mon Feb 04, 2019 4:00 pm ] |
Post subject: | Login Troubles |
Good morning, I seem to be having a problem logging into the game. I installed the client from the Downloads page (The direct link one). I also downloaded the new launcher and completely erased the old launcher to put the new launcher in. When I launch the Ashita launcher and try to login I get "Failed to login. Invalid username / password". I have tried the following to see if I can resolve the issue on my own: * Rebooted. * Tried logging in with my Game and Forum accounts. * Run everything as Admin. * Allowed it through my firewall. * Turned off my firewall. * Reset my password (I mean I could have messed that up so why not try it lol). I'm not sure what I should do and sorry if I have posted in the wrong area, I wasn't sure where to post. Any help would be appreciated, thanks in advance! |
Author: | Nabutso [ Mon Feb 04, 2019 4:02 pm ] |
Post subject: | Re: Login Troubles |
Show me a screenshot of your account page and also of your boot.exe while logging in but failing. |
Author: | Megladonis [ Mon Feb 04, 2019 4:47 pm ] |
Post subject: | Re: Login Troubles |
Okay I have made the screenshots you have requested, I'm unsure how to send you a message with them. I thought if I clicked your profile I would be able to directly send you a message with the pictures but I don't see it, I might just be missing it. I am linking some screenshots I have taken with personal stuff omitted, if you could please tell me how to send it directly to you I will send you the ones without the omitted information. BOOT: https://drive.google.com/file/d/1uxTFmX4gE6aYqzDCAsQ7-Pc6XZNnVdWh/view ACCOUNT PAGE: https://drive.google.com/file/d/1fybDP67ALzUyZe_Bc1pR5kAVYnxgVwsz/view Thanks for the help it is appreciated! |
Author: | Nabutso [ Mon Feb 04, 2019 4:54 pm ] |
Post subject: | Re: Login Troubles |
The login username is exactly what I wanted to see, but you omitted it. Can you try a shorter password? You can make a password that's longer than what boot.exe will accept. Also, try using autologin as per issue #1 on the troubleshooting page on the wiki. |
Author: | Megladonis [ Mon Feb 04, 2019 5:21 pm ] |
Post subject: | Re: Login Troubles |
I'm sorry the account name is <omitted>, on the instructions it said to make a different account name from your forum name so I wanted to make sure I followed it. As for the password I did see on the forums that some people were having problems with symbols in their passwords in the past so I removed them and shortened my password and tried to login. I get the error as you saw before in the boot screenshot. Also I am looking at the wiki now to find the auto login issue you are referring too, thanks for helping me out with this! |
Author: | Megladonis [ Mon Feb 04, 2019 5:27 pm ] |
Post subject: | Re: Login Troubles |
Okay I went to this link that you had posted on someone else's post: http://nasomi.com/wiki/index.php?title= ... characters And I followed the instructions to setup auto login and I'm basically getting the same issue. Is their a max character limit on the password? I used 20 on my password, I will shrink it even more and see if that helps. |
Author: | Megladonis [ Mon Feb 04, 2019 5:30 pm ] |
Post subject: | Re: Login Troubles |
AH HA! That was it I reduced it down to 13 and it let me in, the password was too long. Thank you so much for the help! |
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