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Ru'lude Gardens Black Screen https://na.nasomi.com/forum/viewtopic.php?f=7&t=8975 |
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Author: | massengamer [ Thu Feb 14, 2019 12:24 am ] |
Post subject: | Ru'lude Gardens Black Screen |
Both characters get locked in black screen in Ru'lude gardens. It first happened with a tidal, I have to log in on the forums and clear session -> unstuck to be able to log back in. (I left them in Ru'lude overnight and when I woke up still had the same blackscreen issue). I also tried running from Qufim, and still had the same issue trying to zone into gardens. Has anyone else had this issue? |
Author: | Nabutso [ Thu Feb 14, 2019 12:24 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
What zone does it say your character is in on https://na.nasomi.com/account/login.php ? |
Author: | massengamer [ Thu Feb 14, 2019 12:28 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
It says they are logged in at Ru'Lude Gardens |
Author: | Nabutso [ Thu Feb 14, 2019 12:31 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
Does this happen on all internet connections you use? Can you try using tethered phone internet? |
Author: | massengamer [ Thu Feb 14, 2019 12:33 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
Hm I'm on a desktop that's a good idea though. I will try that on a laptop |
Author: | massengamer [ Thu Feb 14, 2019 12:45 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
Woo! Logged in the laptop fine using my cell phone tether. What causes that to happen? |
Author: | Nabutso [ Thu Feb 14, 2019 12:47 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
massengamer wrote: Woo! Logged in the laptop fine using my cell phone tether. What causes that to happen? Blocked or used ports. Each zone has a unique port. |
Author: | massengamer [ Thu Feb 14, 2019 12:49 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
Blocked ports on my router? Edit: Ah I didn't realize I had firewall on...trying to turn that off, still seems to be an issue on desktop with firewall off. |
Author: | Nabutso [ Thu Feb 14, 2019 12:58 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
It wouldn't be your firewall, but maybe your ISP. |
Author: | massengamer [ Thu Feb 14, 2019 1:38 am ] |
Post subject: | Re: Ru'lude Gardens Black Screen |
This did turn out to be ISP related. Got them on the phone and they reset my modem and it appears to be working now. Thanks Nabutso for getting me on the right tracck |
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