From what I gathered,
1-800-Got-Junk reviews are mostly positive, with people praising professional crews, punctuality, and the ease of the process (though some do mention higher costs). Many reviews say the crews arrive in uniform, give you a binding quote after seeing what needs removal, and then just do the job. Some folks caution that smaller or trivial jobs feel expensive in comparison. What helps me is reading several reviews from different neighborhoods to see if the praise holds in my area. Also, ask to see past photos or references from people who used the service near you. That way you can feel more confident before giving them the go-ahead. In my opinion, the 1-800-got-junk reviews are a good starting point but always pair them with a local comparison.