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 Post subject: Update to rules?
PostPosted: Thu Aug 29, 2019 1:00 am 
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Joined: Thu Oct 12, 2017 10:12 pm
Posts: 753
Just a suggestion, but I'd like to see the ticket system stick around this time, my suggestion may be heavy handed, but I feel like it'd be nessecary.

"Deliberate misuse of support tickets may result in loss of character and account, and possible IP Ban."

What you think?

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 Post subject: Re: Update to rules?
PostPosted: Thu Aug 29, 2019 6:33 am 
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Joined: Thu May 10, 2018 6:01 pm
Posts: 798
Good luck. The rules page will be updated when hell freezes over. In the meantime, let's settle for hammering out an understanding here about what violates the rules in the context of support tickets. Here's where I'm looking:

Nasomi wrote:
Harassment and disruptive behavior are not allowed in Nasomi. These actions break the way the game is designed to be played and can result in disciplinary action.

[...]

Actions that excessively deprive others of the ability to experience various gameplay features.
Any other action that is determined by a GM to cause a disruption in gameplay.
Inciting riots or causing general disarray to the player population.

[...]

Any act that compromises the Nasomi service, or attempts to affect said service.



Really, we should be able to stop at the end of that first sentence (the one that I bolded) and figure out how to be a decent guest. In any event, it seems clear to me that abusing the ticket system runs afoul of all of the above-quoted sentences from the rules page.


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 Post subject: Re: Update to rules?
PostPosted: Thu Aug 29, 2019 1:15 pm 
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Joined: Wed Aug 14, 2019 9:57 pm
Posts: 775
The ticketing system was removed last time because of bots that were purposefully flooding it to make it unusable for Nas. There's no rule that can be added that would have anything to do with that issue.

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 Post subject: Re: Update to rules?
PostPosted: Thu Aug 29, 2019 3:33 pm 
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Joined: Thu Oct 12, 2017 10:12 pm
Posts: 753
Viktoriya wrote:
I would fully support character deleveling or flat out banning people for submitting stupid tickets that ask for mission boosts, levels or items.


Agreed, lets keep the tickets to actual problems instead of begging for favors or leniency, i.e. you get banned for rmt, be an adult and take your medicine instead of flooding the tickets....

I know it's a long shot but we really do need to find a way to mitigate abusing the tickets. There's some pretty sinister bugs & exploits that can't get properly reported right now because we got no way of getting through the spam. *fingers crossed*

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