First off, welcome to Nasomi. It's got ups and downs, but to alot of us it's home.
On the main page there are various helpful links, such as the rules: https://na.nasomi.com/rules.php
Tldr is don't be a twat. (Read the rules ffs)
If you have any questions or need any kind of help, please reach out.
The mentor list is helpful, but remember people can be busy from time to time. https://na.nasomi.com/mentor.php
To people who want to help within the community, I suggest checking out becoming a mentor.
All it means is your char name is public and you get tells from people looking for help or guidance.
There is also naschat. https://na.nasomi.com/chat/
Gonna expand on IRC.
Best way to connect to IRC is to download an IRC client (Like hexchat :https://hexchat.github.io/downloads.html)
(for the irc ppl [irc.partyfm.dk] #nasomi)
Once you download hexchat, you can probably just delete all the base servers. Then add one. I named it nas on my end. Then click edit. For server you add irc.partyfm.dk. For autojoin channels you add #nasomi. From there you should be good. If it doesn't work feel free to ping me in game or on the forums.
Please understand that people are not always available to help. Give it time and wait a hot second.
If you are just signing up and not getting the confirm email, PM Nasomi in naschat. Once the new window is open send him your email and username only. Shouldn't take too long for him to get that sorted, but give it time.
In closing... #WindurstWins... and enjoy ^^