Not sure what I am doing wrong here.

My wife is trying for first time, she rolled a human warrior. She got up to level 7 and I went and got her a butterfly great axe. The axe says level 5, all races and a war is a job that it is for. She put it in her inventory, went to equipment and then to the "Main" in upper left. She selects the axe and cannot equip it. She can go to her onion sword and equip with no issues. The axe is showing up as a white item in the list.

Any pointers on this would be great, thank you in advance.

This is happening after trades currently. If you trade food or gear you will not be able to equip it or use it until you zone or a faster fix is bazaaring it to yourself. Ive only experienced it with food and gear but I assume it probably happens with meds, toolbags, etc.

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