I've been stuck on mission 2-3 "Journey Abroad" for months now on Java. Doing Windurst first and the KI "Shield Offering" isn't in my KIs after talking to Kupipi. Now all npc associated with the quest are non-responsive. Here is the link https://ffxiclopedia.fandom.com/wiki/Journey_Abroad.

I've tried everything posted on the forums to resolve this, including sending a ticket to Nasomi on help desk.