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Nabutso
PostPosted: Thu Aug 23, 2018 11:37 pm 
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Nas is always busy. Just continue to message him WITH DETAILS so he can respond when he had the time.

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Necro982
PostPosted: Mon Aug 27, 2018 12:33 am 
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Okay i have been trying to message him for 5 days now still haven't had any response or help with my chara that got jailed zoning out and into davoi is it normal to take this long? I am going away in 2 days for a week was hoping to get this fixed before i left.
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Nabutso
PostPosted: Mon Aug 27, 2018 1:36 am 
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Yes it is normal.

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razallmighty
PostPosted: Tue Sep 04, 2018 1:04 pm 
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Joined: Mon May 28, 2018 9:18 pm
Posts: 27
Getting black screen with "Downloading Data" in the bottom right when i try to zone into Windurst woods, Windurst walls, and northern Sandoria. Then i get dc'ed and am unable to log back in until i use the unstuck function. This has been happening for the last 12 hours. I have reset my network card, restarted, everything short of uninstalling nasomi and re-installing from scratch. Is this an issue that is happening to others?
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Nabutso
PostPosted: Tue Sep 04, 2018 1:13 pm 
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Use a different network connection. Dropping packets during the zoning process will cause you to disconnect, placing you in the downloading data screen indefinitely.

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meisam
PostPosted: Wed Sep 05, 2018 8:54 am 
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Joined: Mon Sep 03, 2018 2:18 am
Posts: 25
greeting folk I believe I have broken a quest line.
I have accepted food for thought in windurst water about buying and giving food to different client.

as I have used a guide I didn't asked the "kenapa-keppa" about what he wants and simply traded him the food. and now the quest can't be completed.
I gave both Ohbiru-Dohbiru and Kerutoto what foods they wanted for sure.

as kenapa-keppa does not give me the next quest I can't progress in this quest (I specially need the power GI from next quest) and it seems there is a key item at the end of quest lines.

any help is appriciated
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Nabutso
PostPosted: Wed Sep 05, 2018 10:52 am 
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Latest info from naschat logs of players with the same issue as you, meisam:

Quote:
Apr 22 08:00:22 <Eminya> Hello, i'm unable to progress "Food for thought" quest. I've traded all the required foods to each NPC. Any idea on a solution?
Apr 22 08:01:38 <Eminya> I've tried zoning & talking to them again. Seems like they act as if I gave them nothing.
Apr 22 08:04:34 <help> 2 players had that issue the past month or two
Apr 22 08:04:41 <help> the more recent is mrots
Apr 22 08:04:48 <help> maybe you can find them and see if they've solved it
Apr 22 08:10:45 <Eminya> seems like i completed it after trading another grilled hare to 1st npc
Apr 22 08:11:04 <help> thanks for the info
Apr 22 08:11:10 <Eminya> it glitched i guess
Apr 22 08:11:18 <help> did you recieve gil the first time
Apr 22 08:12:40 <Eminya> yes
Apr 22 08:12:47 <Eminya> and second time too

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meisam
PostPosted: Wed Sep 05, 2018 1:31 pm 
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wow that worked tyvm :)
think he must be the last one to recieve the food for quest to complete or something
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Nabutso
PostPosted: Wed Sep 05, 2018 1:34 pm 
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I will update the troubleshooting page with this confirmed information. Thank you.

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Apjak
PostPosted: Wed Sep 05, 2018 5:20 pm 
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Joined: Wed Aug 08, 2018 4:56 am
Posts: 1
Returning player problem. I'm having trouble logging in to the game. It was working fine up until this morning and i got the username/password is invalid. I tried resetting my password like 3 or 4 times and still gives me that message even though they were fresh passwords. Any suggestions?
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