Why did you create such a flawed system then? Your story has changed from not having time to sift through logs, to it being impossible to tell one person from another connected on to the same IP. I mean for fucks sake you banned someone who didn't even have sea access for duping oxblood just because he was associated with me as we are real life friends. There was no way he could have cheated. Come on man thats a bit ridiculous.

It's a solid shame for any who have been caught up in this who may have actually not been a cheating pos.

But really, ALL of you connecting from a single IP?

You must have known what would happen.

Its the parallels it draws to banning innocent people that could be exonerated if he looked at logs or did any digging.

Sit down.

Arieus 谢谢你说出了真实的情况，
Thank you for your tell the truth,
Yasuo

I only jump on these forums when something silly like this happens first of all. And second, I don't know how you could disagree that Nasomi should probably do a little more digging before erasing thousands of hours of peoples lives they put into this game. Especially when said person was banned for a reason they could not possibly have taken part in. How is that right? His system is seriously flawed, and needs to be reviewed. Like I've said before, my ban was justified, and I would never fight it but some of his decisions are just crazy. Idk man, you're like arguing with a wall so nevermind.

Hey there.

I don't post a lot in these types of threads, mainly because they get out of hand, but I did want to add my two cents here.

Nasomi, I totally respect the hard work you're trying to do when enforcing policies. I work in San Francisco as a policy manager for what some could consider a 'tech' company, so I'm quite familiar with the logistics and depth it takes to legitimately and faithfully make sure your users are following the rules and code of conduct.

With that said, banning and terminating users is a very difficult thing to do, especially when you're working with limited information. I, like you, use a lot of factors when determining whether a user needs to be banned based on their association to a bad seed. Things like:

-Are the accounts linked by IP
-Linked by device finger printing
-Banking information
-Credit card info
-Email, telephone number, basically any personal info
-Discernible patterns in user behavior
-And the list goes on

In instances where we have a number of accounts linked to one bad account, my job is to make sure those other accounts are thoroughly looked into before banning them based on their association to a bad account. If I was closing all accounts that are linked to one bad account without digging into each account thoroughly, I wouldn't be doing my job properly. Plus, I'd have a lot of angry users complaining when I may have erroneously closed their accounts; this hurts our business model and as well the community at large.

Some of these people you banned are genuinely good people. I've partied with a number of them and they have only been kind and helpful to me. I am saddened that some of these 'good' players got mixed into a group of bad players simply based on their IP association. While I appreciate the work you do to maintain a cheat-free server, I really must contend that if you banned innocent players without thoroughly looking into each account, it is hasty and lazy work on your part. I know you don't have the time to look into each account thoroughly, but you are banning innocent players who have put months--maybe years--of their time into your server. If you don't have the time to look into each account, you may want to consider creating a team to help you with the process. One man can't do everything himself; I would certainly fail miserably if I didn't have my own team. I'm sure people would be willing to help you if given the chance.

-Asharu

_________________
Main: Asharu
LS: Misfortune
Discord: Ash#7545
http://misfortunels.guildwork.com/

Def not bragging. Def brought it up to point out that you need sea access to do it, and someone who didn't got banned.

Unless the level 50 Chinese player who got banned was using bots and speed hacking, I don't see why his ban is justified. People just want answers, as do I.

Thank you.

He applies the rules the same way everytime.



He's going to ban anyone linked to an account that broke the rules. He doesn't want to spend time figuring out who all should be banned from an IP. If you're mad that you got banned, get mad at the person that cheated. The rules have never changed (much to our disappointment)

_________________
yikes

My point is that some of these rules need an asterisk next to them stating (Don't log into your account while with a friend because infractions will not be looked into per each account, JUST IP). They need to be amended and updated.

I understand he doesn't WANT to, but if hes going to run a game people dump thousands of hours of there real time into he probably should, or have a team that does.