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PostPosted: Sun Jan 06, 2019 4:02 am 
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Joined: Wed Jun 20, 2018 12:08 am
Posts: 9
Hello all, I've been an active player on Nasomi for a few months now will little to no issues, but I've now run into something major.

When I try to login to my 'main' account, I receive no response from the launcher. I'm prompted to input my user/pass, and it says 'Autologin Activated!'
then just asks again "What would you like to do?" (Login or create new account).

I feel like I've tried almost everything with no solution...
-Logged into alt successfully
-Tried changing password multiple times
-Reinstalled game
-Used second computer to try to login >>same issue on main account specifically
-Flushed DNS, restarted net and PC
-Used Clear Session and Unstuck


No, I am not using my forum login on mistake. Yes, I am inputting the correct login information.

Has anyone experienced something similar? Any possible solutions not already mentioned?

I'm sure it's somehow related, but I was out of town and having to play from a laptop from a few weeks as opposed to my desktop at home. When I finally got back today to my desktop setup after awhile, I had to update to the new launcher since it was rolled out not that long ago. Now, I cannot log in from the desktop OR the laptop.

Thanks.


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PostPosted: Sun Jan 06, 2019 2:17 pm 
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Joined: Thu Jan 25, 2018 4:39 am
Posts: 442
I'm getting the same issue. I do not believe anything can resolve it but Nas at this point. I tried logging into my account with a different ISP, different Win computer, different Mac computer and nothing gives. We are essentially stuck in that autologin activated loop.

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PostPosted: Sun Jan 06, 2019 4:09 pm 
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Joined: Sun Mar 11, 2018 8:44 pm
Posts: 2
Hello,

I got the same issue since yesterday morning, in game name is slanig. I changed my PW just to be sure, and only message I get is : autologin activated! and then what would you like to do ?

Nab asked us to post here.


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PostPosted: Sun Jan 06, 2019 4:38 pm 
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Joined: Wed Jun 20, 2018 12:08 am
Posts: 9
Yep, Nab asked me to post here as well for visibility. We’re stuck in the login loop and nothing to do until resolved on Admin end I think...


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PostPosted: Mon Jan 07, 2019 3:17 am 
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Joined: Thu Jan 25, 2018 4:39 am
Posts: 442
I also believe Chakrila had this issue.

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PostPosted: Mon Jan 07, 2019 4:14 am 
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Joined: Sat Jul 28, 2018 1:21 am
Posts: 4
Just happened to me too. Got kicked out on my main account and now I can't log in. I'm still logged in on my alt though.


Last edited by piz on Mon Jan 07, 2019 3:11 pm, edited 1 time in total.

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PostPosted: Mon Jan 07, 2019 3:11 pm 
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Joined: Sat Jul 28, 2018 1:21 am
Posts: 4
piz wrote:
Just happened to me too. Got kicked out on my main account and now I can't log in. I'm still logged in on my alt though.

My issue was only temporary, lasted about 15 minutes. I think it was due to a zone crash.


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PostPosted: Mon Jan 07, 2019 4:47 pm 
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Joined: Wed Jun 20, 2018 12:08 am
Posts: 9
piz wrote:
piz wrote:
Just happened to me too. Got kicked out on my main account and now I can't log in. I'm still logged in on my alt though.

My issue was only temporary, lasted about 15 minutes. I think it was due to a zone crash.


Yeah, seems like your issue was different than mine/ours. We're still unable to log in :/


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PostPosted: Mon Jan 07, 2019 6:19 pm 
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Joined: Tue Nov 15, 2016 10:36 pm
Posts: 425
Does it let you login then the window closes?

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PostPosted: Mon Jan 07, 2019 6:31 pm 
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Joined: Sun Mar 11, 2018 8:44 pm
Posts: 2
Hello,

I still can't log in with my main, just created a mule under it and I can log in...

Any news?


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