This seems to be happening at least once an hour or so. Has been for about a month now and it has become quite aggravating. Anything I can do?

Problem signature:
Problem Event Name: APPCRASH
Application Name: pol.exe
Application Version: 1.0.0.4
Application Timestamp: 580dcea4
Fault Module Name: d3d8.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9a7
Exception Code: c0000005
Exception Offset: 0004bf62
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

This is a problem with your OS, I would recommend grabbing the latest versions of the relevant Visual C++ runtimes from microsoft, and run windows updates afterward (there are often updates to specific runtimes only after they are installed). https://support.microsoft.com/en-us/hel ... -downloads

Then I would see about reinstalling directx, which direct3d 8 is a component of (d3d8.dll is what is failing) but I'm not sure which download would be relevant here. A few seconds on google yielded https://www.microsoft.com/en-us/downloa ... en&id=8109 - but you may want to research a bit more before blindly installing that. I'd also perform a windows update after this step too.

Hey, thanks a lot for your reply, know that I value your time and your assistance!

I went ahead and updated my Visual C++ as it was out of date. I recently began using an eight year old PC because my primary one broke down on me, so I have no clue what is or is not out of date.

I tried doing my own research on which Directx update I needed (I am using Windows 7 64 bit Service Package 1) and the microsoft page directed me to an update that apparently wasn't compatible. As of right now I'm updating windows with some minor unimportant updates which I've been avoiding doing for my own reasons, and am still skeptical about doing. So on that note, I went ahead and downloaded the link you gave me for the Directx updates and it said that I already am using a newer installation than this one. I thought I did update my Directx and this reinforces that?

Hmm, I went through and updated everything I knew to on my computer (DirectX, Windows, GPU, etc) and this issue is still persisting. It seems to happen mostly when I have youtube videos open.


Problem Event Name: APPCRASH
Application Name: pol.exe
Application Version: 1.0.0.4
Application Timestamp: 580dcea4
Fault Module Name: d3d8.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9a7
Exception Code: c0000005
Exception Offset: 0004bf62
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789