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Roiah
PostPosted: Sat Apr 29, 2017 4:30 am 
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Joined: Sat Apr 29, 2017 4:26 am
Posts: 7
So just now I was trying to farm the Keys in order to obtain my airship pass. I got to Fort Ghelsba and made it all the way to the top and entered the cave. I then crashed. I have not been able to get back on for the past hour. My alt can get on no problem and the server status is okay. Is this is a known issue? I can't log back onto my character at all now.
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XeroBloodline
PostPosted: Sat Apr 29, 2017 4:43 am 
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Joined: Sat Apr 29, 2017 4:08 am
Posts: 13
I was with this guy when it happened, glad to know it wasn't just me. =) I think something's wrong with Yuhgott Grotto, we were zoning in from Fort Gheslba.

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Roiah
PostPosted: Sat Apr 29, 2017 4:54 am 
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Yupp exact same spot I got disconnected.

Sooo sad, I was totally planning on getting my airship pass and unlocking Ninja tonight. Guess that's not happening anymore! :(
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Roiah
PostPosted: Sat Apr 29, 2017 4:12 pm 
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Posts: 7
Update: Still unable to login, is there anything at all I can do?
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Crazyfool
PostPosted: Sat Apr 29, 2017 9:24 pm 
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I'm having the same issue.
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Roiah
PostPosted: Sun Apr 30, 2017 4:09 am 
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Joined: Sat Apr 29, 2017 4:26 am
Posts: 7
So I have found out through various searches it looks like the zone is bugged and this is a known issue.

In order to fix it we have to submit a ticket via this site
http://nasomi.com:8080/servicedesk/customer/portal/1

I submitted mine friday night, unfortunately it looks like we might have to wait till Monday to get the issue resolved : (.
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