Good afternoon, everyone.

When I try to log on, I get on the select character screen, I select character then the game crashes as it logs on.
That happens to just on of my characters, not to the other one.

Any hints pls? I tried everything on the "maintenance" tab, even tried race changing but it didn't change my race.
My character doesn't not show as online. The game keeps crashing during the "Downloading data ..." screen that there is after I choose my character and right before the area loads inside the game.

ty in advance