* FAQ    * Search
It is currently Sat Jun 28, 2025 3:48 pm

All times are UTC




Post new topic  Reply to topic  [ 16 posts ]  Go to page 1 2 Next
Author Message
PostPosted: Tue Aug 21, 2018 7:46 pm 
Offline

Joined: Fri Jul 06, 2018 10:44 pm
Posts: 7
There are certain areas that when I try and zone into them the game gets stuck on the black downloading screen. The only thing that I found that works is to close the game and wait 5 min and log in again. Is there a fix to this? It's getting fairly annoying. It's the same zones everytime, and happens to my main and alt.


Top
   
PostPosted: Tue Aug 21, 2018 8:56 pm 
Offline
User avatar

Joined: Mon Apr 11, 2016 5:57 pm
Posts: 131
Compile all the details and create a pm to Nasomi via Naschat(irc, see link at top).

Things to try: wired vs wireless connection. Different machine. Different physical location (say a friend's house). Could be any reason from a programming bug server-side to an isp issue with the connection to an argument between your network adapter and the router and/or modem.


Top
   
PostPosted: Tue Aug 21, 2018 9:20 pm 
Offline
User avatar

Joined: Wed May 10, 2017 8:26 pm
Posts: 3780
Not an issue to report to nasomi. Sabin, please don't ask people to PM nasomi for any reason.

There are known problems with certain connections and scenarios that cause disconnections on zoning. You can try using a different connection to see if it is resolved. There isn't anything nas can do for you.

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting


Top
   
PostPosted: Tue Aug 21, 2018 10:19 pm 
Offline
User avatar

Joined: Mon Apr 11, 2016 5:57 pm
Posts: 131
If it's same zones(something that's only compilable if reported) or similar properties can be identified server side(with a variety of ISPs), it could be worth having report logs.

Otherwise, it might be handy to have the list of known configs that are known bad so people can reference that. Else how will individuals know it's a known issue and tough noodles, they're just out of luck here, don't go to those zones.


Top
   
PostPosted: Tue Aug 21, 2018 10:22 pm 
Offline
User avatar

Joined: Wed May 10, 2017 8:26 pm
Posts: 3780
It's not specific zones (it's different per person). If people gave us details instead of keeping quiet or PMing nas useless information which he doesn't share, yes, we could help people.

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting


Top
   
PostPosted: Tue Aug 21, 2018 11:05 pm 
Offline

Joined: Fri Jul 06, 2018 10:44 pm
Posts: 7
So far for me the zones that dont work are
W Ronfare to La Theine
La Theine to W Ronfare
Lower Jueno to Port Jueno
Ghelsba Outpost to Yuhgot Grotto
Konschat Highlands to N Gustaberg
Batosk Markets to Metalworks
Metalworks to Bastock Markets

It everytime as well, not once in a while.


Top
   
PostPosted: Wed Aug 22, 2018 12:01 am 
Offline
User avatar

Joined: Wed May 10, 2017 8:26 pm
Posts: 3780
Did you try using a different internet connection yet? Or changing from wired to wireless, or vice versa?

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting


Top
   
PostPosted: Wed Aug 22, 2018 12:10 am 
Offline

Joined: Fri Jul 06, 2018 10:44 pm
Posts: 7
Unfortunately no...running on a desktop with no wifi.....


Top
   
PostPosted: Wed Aug 22, 2018 12:39 am 
Offline
User avatar

Joined: Wed May 10, 2017 8:26 pm
Posts: 3780
Do you use any services that use ports 56000~56287?

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting


Top
   
PostPosted: Wed Aug 22, 2018 12:56 am 
Offline

Joined: Fri Jul 06, 2018 10:44 pm
Posts: 7
No idea, how would I check that?


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 16 posts ]  Go to page 1 2 Next

All times are UTC


Who is online

Users browsing this forum: No registered users and 30 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited