This has happened on multiple occasions where after entering a BCNM players not in your party join & members of your own party cannot. Resulting in a loss of bcnm.

Players need to be reimbursed for either the seals or the orb which was used for the specific bcnm.

Make sure the BCNM is empty before you enter.

Nas does not reimburse/refund any lost items/gil/orbs/etc.

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting

Need a server dedicated to instances only.

If Nasomi admins are capable of monitoring bots, tools, etc to prevent cheating and modifying accounts. At the least they can assist players who take a loss due to bugs and glitches at no fault of their own.

Nasomi is THE admin here. The one and only. You could try sending him a PM on IRC but don't get your hopes up.

_________________

This society is really tryin me, ain't no hide and seek
I hide to be far from anxiety, I need my space,
I need my privacy, I need some signs please,
You're all too loud you don't speak quietly, opinions violently.
Deft/Drop

There is 1 nasomi admin/gm/mod/etc (nasomi himself), and it is precisely -because- of cheaters that he doesn't have time he wants to spend on development and solving player issues.

I've never seen him restore orbs consumed by bugs (or recover and items unless exceptionally rare, for that matter). However, I can say that he is working on changes to the BCNM system that will solve this sort of problem.

_________________
Returning/Existing Player? Trouble logging in? Click here |~| New player Gil guide |~| More Troubleshooting