Nabutso wrote:
The vast majority do not see that there is "one perceived method ... but that there is the alternate, less known, method that is to PM Nasomi ...". Almost nobody goes to me for reports first. I almost always tell the people that do to send it to Nasomi. I'm sorry that YOU were one of the very few that went to me first and that I ignored you because all you had done was send me a screenshot with trash talk between you and somebody else. Nas would have ignored that even harder than I did.
The official procedure for reporting anything is to PM nas. Unless it's not sensitive, then they can just post it right in naschat directly. You can read the naschat room title to see that. And yes, moderation issues are sensitive.
Provide information in your reports. Give a background as to what you saw, why it may have happened, who, when, etc. Don't make nas have to find that stuff out himself - instead, let him confirm it during his investigation. Otherwise, how does he know what to look for?
Nas tries to read every PM he gets every day. If you leave a screenshot with nothing else he might not even open it. You left me messages for half a week saying "hey", "you there", etc. Do not wait for a response from nasomi. You aren't having a conversation with him, you're leaving him some information to act on himself.
And no, if you will now suggest that the massive volume of reports simply needs a vetting process, nas isn't interested in having someone do that job either. Right now, the vetting process of whether a report is worthwhile, is if it provides information for nas to act on. If you leave a PM saying "hi", you don't have a real issue that needs to be taken care of, that's that. Nas used to respond to "Hi", but he was overwhelmed even back in the early days with hundreds of players, now there's over 10k unique logins a month...
Look, I am glad Nas has a translator but you have said several times that you serve in no official capacity so when you say "Nas feels", "Nas believes", or "Nas thinks" it feels disingenuine. I would much prefer you to come in here and tell me what Nabutso thinks as that information is undeniable fact that you believe that. Unless Nasomi wants to let me know that all statement made from Nabutso should be held as his own, I no longer feel it a good idea for anyone to take what you say is his opinion as fact.
Edit: Also, yes, I left messages saying hey are you there because you are a PLAYER, nothing more. Decide, are you the same as me or do you have some weird sense that you are greater than me in some capacity? Your time is worth no more than mine and the fact that you feel otherwise is unsettling.