First off, welcome to Nasomi. It's got ups and downs, but to alot of us it's home.
On the main page there are various helpful links, such as the rules: https://na.nasomi.com/rules.php
Tldr is don't be a twat. (Read the rules ffs)
If you have any questions or need any kind of help, please reach out.
The mentor list is helpful, but remember people can be busy from time to time. https://na.nasomi.com/mentor.php
To people who want to help within the community, I suggest checking out becoming a mentor.
All it means is your char name is public and you get tells from people looking for help or guidance.
There is also naschat. https://na.nasomi.com/chat/
(for the irc ppl [irc.partyfm.dk] #nasomi)
Please understand that people are not always available to help. Give it time and wait a hot second.
If you are just signing up and not getting the confirm email, PM Nasomi in naschat. Once the new window is open send him your email and username only. Shouldn't take too long for him to get that sorted, but give it time.
In closing... #WindurstWins... and enjoy ^^